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Kris LeBlanc 88 Rue Laval
Hull, PQ  J8X4E8
Phone: +1 (506) 870-0544
Email: Kris@PaladinX.com

Experience
Service & Hospitality
Lemongrass Thai Fare / Pepper’s Pub
Bar Back / Bartender
Saint John, NB
Spring 2011 - Fall 2011
• Continuously supply service staff with ice, beer, garnishes, liquor and glassware in a demanding environment
• Maintain a clean and hospitable environment during and clean the establishment at the end of the night
• Perform light maintenance duties
• Assist security personnel upon demand
Oxygen Nightclub
Busser
Moncton, NB
Spring 2010 - Fall 2010
• Restock and inventory bar at shift end, start and run liquor requisitions
• Clean and organize club at end of night, assist with removing dιcor and setting up for events
Colonial Inn
Bartender / Front Desk
Moncton, NB
Summer 2010 - Fall 2010
• Greet patrons, offer information, count inventory, check guests in or out and assist with miscellaneous needs
• Reconcile daily receipts and payments and sales amounts and prepare reports

Sales & Credit

CGS Canada Inc
Resource Manager
Saint John, NB
Fall 2008 - Winter 2010
• Assist entry level Red Hat partners with technical product information, meeting program requirements and provide sales & marketing consultation and training
• Responsible for Lenovo partner channel hardware sales for Quebec &  Atlantic  Provinces
• Provide support to business partners, resolve disputes and consolidate sales, Consistently achieved over 50% above quarterly sales objectives
Fero Waste & Recycling Inc
Accounts Receivables Manager
Moncton, NB
Winter 2008 - Fall2008
• Responsible for collections and monitoring of 2000+ accounts
• Provide support to employees using accounting/dispatch application
• Prepare sales report and perform statistical analysis of accounting figures for the Board
ExxonMobil / Imperial Oil
Collections Specialist
Moncton, NB
Spring 2005 -  Fall2007
• Manage strategic customers' accounts & propose changes to business methods
• Develop business solutions for clients in financially sensitive industries  (trucking, construction, mining, etc)
• Monitor accounts and evaluate credit risk and business exposure while managing large receivables
Technical
ICT Group Inc
Technical Support Rep
Riverview, NB
Spring 2004 - Spring 2005
• Responsible to offer inbound helpdesk support for US Robotics clients in Canada and the USA
• Provide in-depth technical support involving Ethernet, wireless and analog modems
• Achieved a high level of customer satisfaction, customer service driven complaint management and clientele retention
Self employed
Technical Support
Various, NB
Winter 2000 - Spring 2004
• On call technical support, Purchasing and installation
Education
Academy of Learning
PC Support Specialist (Honours)
Graduated January 2005
• Networking
• Hardware and upgrade
• Wireless
• Microsoft Office Suite Expert
• Desktop support
• Basic web design
Skills
• Managerial experience
• Self motivating
• Fluently Bilingual
• Computer repair and networking skills
• Excellent technical skills (technical and sales)
• Super Host Atlantic certified
• Xerox Agent Sales training graduate
• Red Hat Sales Certified

References available upon request